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Frequently Asked Questions

What scares people at this Niagara Falls haunted house attraction?

The following are frequenty asked questions asked by the many thrill seeking Niagara tourists, daring to visit Nightmares Fear Factory.

What time do you close?

We're open daily at 11am. Closing time varies depending on the season. It's always best to call or Email us to confirm. Our phone number is 905.357.FEAR (3327). Visit the hours page for more info.

Do you offer group discounts?

We have special rates for groups of 15 or more. We also have special student group rates for pre-booked groups or walk-in's. Contact us for more details.

Are you located on Clifton Hill?

We are located on Victoria Avenue (Clifton Hill Tourist District) just seconds past the Top of Clifton Hill in Niagara Falls Canada. Get Directions

Is it live actors or displays?

Come find out for yourself!

Is it wheelchair accessible?

Due to the nature of the maze in the haunted factory, it is not wheelchair accessible. We apologize for any inconvenience.

What if I have mobility issues?

Due to the nature of the maze it's not recommended for people who have mobility issues. Since each person's case is different you'd have to decide for yourself.

What if I'm pregnant or suffer from a heart condition?

If you are pregnant or suffer from a heart condition DO NOT GO IN! Absolutely no refunds.

Do they touch you or separate you in there?

No comment!

Is it very dark?

No comment!

What do the people see that makes them so scared?

It's not just one "thing". There are multiple scares throughout the entire maze - and changes are made regularly. Come find out for yourself... if you DARE!

Do you offer REFUNDS if I change my mind or chicken out?

Absolutely no refunds are available. Tickets can be used at anytime, unless otherwise noted.

Is it a ride or walk through?

You walk through the attraction solely with the group you attend with at your own speed led by a trail of red lights.

Is it suitable for children?

Nightmares is geared mainly towards adults. Though it is not recommended for young children our minimum age restriction is 8 years old.

How long is the experience?

Depending on your own pace it usually takes between ten and fifteen minutes.

What is the chicken list?

If at any time during your experience you choose not to continue you just stop and scream "NIGHTMARES" and something will come to take you out. You are then added to our chicken list which is now over 100,000 and growing!